Before adopting DruvStar’s DataVision solution, Central Oregon’s Indian Head Casino struggled with data access oversight and management. The growing complexity of its IT environment made it difficult to maintain a clear view of data access patterns – when essential data was accessed, by whom, and how. CEO of DruvStar Manjit Gombra Singh explains how things unfolded.
Tell us how you first came to work with Indian Head Casino and what were they seeking to achieve from your services?
Indian Head Casino approached DruvStar seeking a comprehensive assessment of its current cybersecurity measures. They aimed to strengthen their overall security posture to ensure the utmost protection of their clientele’s sensitive information. In the gaming industry, where customer trust is paramount, the assurance of data security is not just a compliance requirement but a cornerstone of business integrity. DruvStar was chosen for our expertise and reputation in delivering advanced security solutions tailored to the unique needs of the gaming sector.
What elements of your DataVision solution make it so compatible with Indian Head Casino’s requirements?
DataVision, an AI/ML data safety platform, was the perfect fit for Indian Head Casino’s requirements due to its robust data governance capabilities. Casinos handle vast amounts of sensitive data, including KYC details, wallet information, and gaming data. DataVision’s ability to provide comprehensive visibility into data access patterns and trends is essential in such environments, ensuring that any suspicious activities can be swiftly identified and remedied.
What were your main challenges and how did you overcome them?
The primary challenge we faced was configuring the network and agent setups on the data server for effective AI/ML modeling. This step was crucial for enabling DataVision to accurately analyze and predict potential security threats. To overcome this, DruvStar’s team collaborated closely with the IT team at Indian Head Casino. Together, we defined a clear network route and established the necessary connectivity, ensuring seamless integration of our solutions with their existing infrastructure.
In your opinion and based on your experience, what are the common mistakes and misconceptions associated with casino data protection and threat detection?
One of the most common misconceptions in casino data protection is the over-reliance on preventive and detective security measures. While these are important, they must be complemented by comprehensive business continuity planning and disaster recovery strategies. This holistic approach ensures that, in the event of a security breach, operations can recover swiftly with minimal impact.
Additionally, many organizations underestimate the importance of visibility over their data. Without a thorough understanding of how, when, and by whom data is accessed, casinos leave themselves vulnerable to both external and internal threats.
What qualities would you advise operators to insist upon when seeking out services from a provider such as Druvstar?
When seeking out a cybersecurity provider, casino operators should prioritize three key qualities. The first of those is reputability. Choose a provider with a proven track record of delivering effective security solutions to the gaming industry.
Secondly I’d advise them to insist on industry experience. It’s crucial that the provider has specific experience and understanding of the unique challenges faced by casinos.
Thirdly, evidence of innovative solutions. Look for a provider that demonstrates continuous innovation, particularly in developing in-house products designed to meet the evolving needs of the industry.
By focusing on these qualities, casinos can ensure they partner with a cybersecurity provider capable of safeguarding their operations against the increasingly sophisticated threats facing the industry today.
