MGM Resorts has moved to bolster its telecommunications capabilities, enlisting ExteNet Systems to design, build and operate its solutions across all MGM properties in the US.
Under the provisions of the agreement, MGM Resorts will leverage ExteNet Systems’ in-building signal and connectivity solutions to offer guests enhanced mobile connectivity and next-generation wireless infrastructure in all accommodations, restaurants, and casinos.
Claimed to be the largest in-building cellular enhancement project in the US, the deal will see MGM’s 5G service available for 200,000 daily visitors to deliver reliable access to apps, maps and other high-tech capabilities.
“ExteNet is looking toward an aggressive deployment schedule for MGM properties as we embark on the largest neutral host project in the country,” said Rich Coyle, ExteNet Systems Chief Executive Officer.
“The addition of greater connectivity will further enhance MGM’s world-class offerings for guests and support upcoming plans and development with future-ready solutions.”
MGM Resorts explained that enhancing carrier signal across its properties, especially in challenging areas, is essential to improve customer satisfaction.
ExteNet Systems will bring its wireless network to 25 MGM properties, with the project completion date set for between fall 2022 to fall 2024, with various launches in advance of the Formula One World Championship in 2023 and Super Bowl LVIII in February 2024.
“We’re committed to elevating every guest experience as the world relies increasingly on mobile devices and applications,” added Jim Kimball, MGM Resorts International Executive Director of Enterprise Collaboration.
“This was at the core of our decision to partner with ExteNet. They delight in the user experience – so our properties can reliably bring better service and enrichment to our guests.”