Meruelo Gaming recruits Konami Gaming to enhance casino experience

Konami Gaming has announced that its Synkros solution has been named as the exclusive casino management system of the Grand Sierra Resort and Sahara Las Vegas facilities after being recruited by Meruelo Gaming.

As a result of Synkros being deployed, players will be provided with connected, single card rewards across both locations, with Sahara to become the first Las Vegas Strip resort to go live with the solution. 

Moreover, Konami’s Konetic Employee App will also be utilized with the goal of both products to drive catered rewards and convenience to guests across its 60,000 square foot gaming floor, dining options and three hotel towers.

Christopher Abraham, senior vice president of marketing at Meruelo Gaming, commented: “Synkros was selected to power Grand Sierra Resort and Sahara Las Vegas due to Konami’s reputation for high system reliability, demonstrated desire for partnership, and clear commitment to helping our business succeed.

“Working with Konami, our world-class gaming resorts have the assurance of a technology partner that truly understands our business and how each casino operates uniquely therein. Those details make a difference to us and our players.”

Synkros’ debut will also see the Grand Sierra Resort and Sahara Las Vegas utilize the same card system for the first time. This allows loyalty rewards for members across both destinations to be granted seamlessly as the Casino’s look to further enhance their customer experience. 

Team members will also benefit from the launch of the systems’ Konetic Employee App, with a slot dispatch module that empowers casino floor personnel to receive, manage, and respond to service calls through a secure mobile app. 

Tom Jingoli, executive vice president and chief operating officer at Konami Gaming, added: “Grand Sierra Resort and Sahara Las Vegas are iconic Nevada resort destinations that we’re thrilled to work alongside in driving new technology to the space, as is the case with the upcoming Konetic mobile launch. Both resorts have an energy, enthusiasm, and earned popular regard that Konami is proud to share in supporting.

“We believe Synkros is the very best solution available. Konami’s commitment to investing the time and attention to this business made our choice easy. The resorts are excited to move forward with this great new system and partnership.”