William Hill unveils upgraded app in Nevada

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William Hill US has launched its new sportsbook app in the state of Nevada, bringing the platform up to date with the Caesars technology that is live nationwide.

Earlier this week, William Hill notified customers that the app would close down while upgrading work was taking place, but as of the early hours of the morning, the new platform is live allowing players in Nevada to resume betting activity. 

Following the upgrades, players will have access to an array of new features such as expanded events on betting menus, same game parlays, new ways to deposit and withdraw funds, expanded prop and in-play betting menus as well as a 24/7 live time. 

The changes have come ahead of the upcoming NFL season with preseason already underway. 

William Hill’s Nevada sportsbook made negative headlines earlier in the year when its platform went down during the Super Bowl in February. 

The app was down for multiple days before a fix was made, with Caesars and William Hill apologizing for the outage. 

Caused by a complex, real-time data issue which is difficult to bring back live, the outage sped up plans to roll out the Caesars platform which is live in other states. 

Addressing reporters on the situation, William Hill stated in February: “Caesars Entertainment and William Hill US are committed to Nevada and our customers. For the past year, we have been working on bringing our new, state-of-the-art sports betting platform to the market. 

“With Nevada being our longest-tenured state, it is important that our new platform is battle-tested. As we rolled that system out across the country, it performed very well during the Super Bowl.”

The new platform is now live for players in Nevada, though on X, formerly known as Twitter, the operator told players that more features such as early cash out will be made available in the coming weeks. 

Whilst the upgrades were taking place, William Hill noted that all funds and open bets would be unaffected by the transition and fully maintained.