Muscogee Nation Gaming Enterprises has entered a partnership with AI firm Oosto to provide artificial intelligence-based security systems at its flagship River Spirit Casino and Resort location.
The Oklahoma-based casino will be protected by Oosto’s OnWatch product which recognizes security threats and ensures efficiencies by immediately identifying evicted and banned customers using facial recognition technology.
Such facial recognition tech can circumnavigate challenges posed by poor lighting, occlusions and face coverings to identify bad actors within the casino space.
“With Oosto, we have eliminated most of the manual processes associated with identifying bad actors as they enter the casino,” said Travis Thompson, Director of Compliance, Muscogee Gaming Nation. “When a patron does something inside the property that is considered a crime or unwanted, that person is barred from entering the property again.
“Their profile is entered into Oosto, and the system looks for that face every time they enter the property. Since implementing Oosto, we see anywhere from three to five positive detections per day. We know that we’re keeping the right people out and I think that makes our players more comfortable.”
Oosto will also offer its Centralized Intelligence Database, which is a database of all bad actors across Muscogee Nation’s casino properties.
Further, retrospective crimes can be processed by Oosto’s Inquiry/OnSearch tool to quickly analyse the footage and inform staff on the full extent of those crimes.
“We were really excited to demonstrate how much value Oosto’s vision AI could provide to Muscogee Nation Gaming Enterprises in support of their very busy security team,” said Adi Nativ, Chief Revenue Officer of Oosto.
“When battle-tested against other facial recognition technology providers in complex environments, Oosto always proves to be the superior solution ‘in the wild’ – our accuracy and speed of detection are unmatched. So we couldn’t wait to help elevate River Spirit Casino’s operations to a new level. We truly value their trust in us.”