MGM Resorts International has recruited Tilak Mandadi to the newly created position of Chief Strategy, Innovation and Technology Officer. In this role he will oversee the firm’s digital strategy, driving growth and innovation through technology-led customer-centric experiences, products and services.
He will also lead corporate strategy and innovation, and will manage the company’s relationship with BetMGM, joining its Board of Directors.
Based in Las Vegas, he will report to CEO and President Bill Hornbuckle who stated: “We are incredibly proud to have Tilak join our executive leadership team to drive an essential part of our business and guest value proposition at such a critical time.
“Tilak’s experiences at both Disney and American Express, along with his high-caliber track record as a visionary, results-driven leader, will be invaluable as we emerge from the pandemic and continue growing our premier, global gaming entertainment business and channels through innovative, customer-centric technology platforms and an ever-expanding digital, gaming and entertainment footprint.”
Paul J Salem, Chairman of the Board, added: “In recent years, MGM Resorts has embarked on a dramatic transformation which includes developing and attracting an exceptional group of renowned leaders in the C-Suite.
“Our team features great industry veterans with deep experience, as well as several new additions such as Jonathan Halkyard, our Chief Financial Officer, Steve Zanella, our Chief Commercial Officer and Jyoti Chopra, our Chief People, Inclusion and Sustainability Officer, all led by Bill Hornbuckle, a world-class CEO and industry leader.
“Adding Tilak to the management team will enhance and accelerate our growth strategies tied to innovative customer experiences and digital and data-driven business transformation. We are committed to developing a diverse bench of executive leadership with extraordinary talent to envision, design and create the future of gaming and entertainment.”
Mandadi brings decades of experience to MGM Resorts as a strategic thought leader in Fortune-100 companies as well as start-ups, most recently serving as executive vice president of digital, and global chief technology officer for Disney Parks, Experiences and Products.
Serving in that role since 2013, he led a large, diverse global team that enabled guest-focused growth strategies for theme parks, resort hotels, cruise line and various travel, retail and food and beverage lines of business.
“I’m excited to join MGM Resorts at such a transformative time for the entire industry,” said Mandadi. “I’m delighted to join the management team and, along with my colleagues, create compelling and immersive customer experiences at the intersection of responsible gaming and entertainment, and build new, profitable and sustainable lines of revenue.”