Harrah’s Cherokee Casino Resort has introduced a specially adapted version of Apex Gaming Technology’s iDROP bill acceptor on its live gaming tables in a project that has been two years in the making for Ron Hager, Director of Table Games at the resort. Named the iDROPe, the modified version has been produced to take into account the site’s unique requirements and incorporates a stacker to facilitate a higher note capacity.
Said Hager: “It all began with our search for a cash management solution for our live gaming tables. We were already working with APEX gaming on the slots side and when they told us that they have a solution for table games, we were all ears.”
According to Hager, iDROPe also speeds up internal processes. “We save between three to four minutes per slot on the drop box – that mounts up to a lot of time. Furthermore, my colleagues in the count room love the iDROPe. They just have to take the bundle of cash and tickets out – this takes literally only a few seconds.”
Harrah’s Cherokee distributes millions of promotional coupons to its players every year. Up until the iDROPe was installed, players had wait at the cashier to cash in the coupons for table games chips. Now players can take their promotional tickets directly to the gaming table and the dealer can accept these and place them into the iDROPe in return for chips.