Vancouver based Bencon Technologies Inc has announced the release of its igaming voluntary self-exclusion technology solution, GameSecure, which aims to help at-risk gamblers opt out, not just from one igaming site, but all sites in real-time.
This solution, said the firm, is set to eliminate the imbalance of a player reaching out for help, with local resources and support, and not being able to access that help in a timely manner because of the delays associated with offline information transfers from operator to regulators. GameSecure ensures that support is delivered seamlessly across all operators in real-time to deliver the player protection and peace of mind that an online exclusion is truly an online exclusion.
Bencon believes that with the repeal of PASPA, and as states across the US continue to approve regulated online gaming and sports betting offerings, the exposure and liability for at-risk gamblers to gain access to igaming content will only increase. With record fines for not protecting vulnerable players, it is imperative that regulators and operators implement tools that ensure player access can be blocked immediately across all operations within each jurisdiction.
“We really support this initiative,” said Keith Whyte, executive director of the National Council on Problem Gambling (NCPG). “GameSecure provides a timely and much-needed option for regulators and operators to use technology to solve a major problem in regulated gaming today. Currently even well-intentioned self-exclusion programmes fail players and operators because they do not provide coverage and support seamlessly across a jurisdiction.
“We strongly encourage all stakeholders to adopt innovative programs like GameSecure as an ethical and effective way to conduct gaming responsibly and reduce the social costs of gambling addiction.” NCPG is the national advocate for problem gamblers and their families.”